Edwards Technical Bulletin - SA-DACT and Shared Phone Lines

Notes Bulletin E C H N I C A L S U P P O R T N N 1 1 0 2 6 E SA DACT Shared Line Fault technical bulletin informs you that we have identified and resolved an issue the SA DACT when using shared telephone lines using the SA DACT with shared telephone lines some customers report phone line fault events display on their panels These fault events are accompanied by internal ground fault events which display when press Enter to view the details of the faults In some instances customers report that the panels are cutting voltage from down line devices on the phone line which sometimes disconnects devices in use the panel monitors the phone lines for ground faults noise from down line can trigger these supervisory events This causes the panel to cut the from the down line devices as it rechecks the lines changes were made to the process used to monitor the phone lines for faults and these changes are included in E FSA panel firmware version This resolves the known issues with shared phone lines causing ground 2.1 firmware is included with the electronics portion of the panel To the E FSA panel electronics assembly e mail your order to Edwards Entry Dept at edwards orders fs utc com You can also fax your order to 800 454 2363 Please note that FSA CU configuration utility version 3.3 is to communicate with panels using firmware 2.1 You can download the version 3.3 at www edwardssignaling com 11026E ISS 30SEP11 2 ordering use the following part numbers E FSA250 electronics assembly E FSA64 electronics assembly support Signaling 1 800 336 4206 1 860 284 3083 11026E ISS 30SEP11 2