Fire-Lite Teldat VisorALARM PLUS 2U Operating Instructions

2U Instructions DM375 I Rev 2.0 2007 1 SYSTEM OVERVIEW 1 THE VISORALARM PLUS 2U RECEIVER 2 THE IP MODULES MIP IPDACTS 3 MANAGEMENT AND MONITORING 5 2 CONTROLS AND INDICATORS 6 UNIT CONTROLS AND INDICATORS 7 Display 7 Indicators 8 9 Piezo Sounder 9 3 OPERATING VISORALARM PLUS 2U 11 ACCESSING THE RECEIVER 12 OPERATING IN MANUAL MODE 13 OPERATING WITH AUTOMATION SOFTWARE 15 MONITORING THE RECEIVER 16 ACCESSING THE SIGNAL HISTORY LOG 17 MONITORING THE STATUS OF AN ACCOUNT 21 GENERAL INFORMATION ON THE RECEIVER 23 LOGOUT 25 TEST 26 SIGNALS 27 CONFIGURATION 28 ii 1 Overview The VisorALARM PLUS 2U receiver IP VisorALARM PLUS 2U receiver Model VisorALARM PLUS 2U is a communications developed by Teldat for security environments The IP VisorALARM PLUS 2U receiver task is to receive alarms over an IP network and to subsequently send them to an automation SwAut The functionality of the Teldat VisorALARM PLUS 2U is similar to any other receiver which receives alarms over the telephone line If the automation software fails or isn VisorALARM PLUS 2U is able to acoustically signal the reception of new signals It also specific function keys to manually acknowledge every received signal IP VisorALARM PLUS 2U receiver operates together with the IP Module mIP IPDACT which the alarms from the alarm control panels and sends them to the Teldat VisorALARM PLUS over an IP network Additionally the Teldat VisorALARM PLUS 2U monitors connectivity with the registered mIP IPDACTs Should connection fail then the VisorALARM PLUS 2U generates for the SwAut VisorALARM PLUS 2U IP receiver has the high availability feature added which permits a the possibility of IP backup towards another backup center made up of various PLUS 2U receivers 1 IP VisorALARM PLUS 2U Receiver PLUS 2U System Overview 2 2.0 The IP modules mIP IPDACTs IP Modules mIP IPDACTs connected to the client control panel carry out two tasks Capture the alarms sent by the control panel and send them over the IP network to which they connected These alarms are then received by the Teldat VisorALARM PLUS 2U in order be sent to the corresponding automation software SwAut Generate monitoring traffic so that both ends of the security environment check the IP permitting the above task to be accomplished mIP IPDACT is a device that intercepts the control panel telephone connection with two aims to detect when the panel sends an alarm in order to capture and retransmit it over the connected network and secondly to allow the telephone line to be used at the same time as sending alarms interception of the telephone line takes place ONLY in cases where connectivity with the Teldat PLUS 2U has been verified The mIP IPDACT VisorALARM PLUS 2U connectivity checked through a traffic monitor which the mIP IPDACT periodically sends and to which the VisorALARM PLUS 2U responds If this exchange of messages does not occur during the time the mIP IPDACT tries to resend If after a configurable number of attempts between and 9 a satisfactory response is not received the connectivity is presumed lost The time between messages is programmable between 0 and 90 seconds a typical value being 15 seconds The between retries is also configurable between 3 and 9 seconds a network backup scheme is running the mIP IPDACT has a second IP receiver to establish and send alarms If this second receiver does not respond to the communication with it by the mIP IPDACT again after a configurable number of attempts the telephone access is returned to the control panel as if the mIP IPDACT was no longer operative at the alarm From this point on the mIP IPDACT will try to re establish communications with both the Teldat VisorALARM PLUS 2U as well as the backup if there is one As soon as this is re with either of the VisorALARM PLUS 2U the mIP IPDACT will intercept the telephone once more monitoring traffic is encrypted UDP traffic The Ethernet frame size does not exceed 70 bytes monitoring interval the number of retries and time between retries are all configurable both for main VisorALARM PLUS 2U as well as for the backup The time between retries is an important as it influences the global traffic supported by the VisorALARM PLUS 2U polling over all devices You also need to bear in mind that polling is a tool to control the state of both the alarm center and the mIP IPDACT A long interval between polls can lead to situations where the PLUS 2U delays detecting a problem with the mIP IPDACT and consequently a with a customer Finally if the mIP IPDACT accesses the Internet via a device which NAT traffic coming from the VisorALARM PLUS 2U configuration for example will not the mIP IPDACT if the period between polls is inferior to the outgoing router NAT tables time a typical refresh value is 5 minutes Teldat VisorALARM PLUS 2U receives monitoring messages from the mIP IPDACTs If these registered they are assumed alive and an acknowledgement response is sent to them if the are not registered they are ignored Periodically the status of all the registered is checked and an alarm is generated for all those which have not notified their i e those which have not responded since the last check This is a 350 code alarm from Contact ID protocol Communication trouble which is received in the SwAut Default is 350 As mIP IPDACT can have a different polling time with the center the VisorALARM PLUS 2U the status of each mIP IPDACT according to the polling time value for each of them order to prevent the Teldat VisorALARM PLUS 2U from sending hundreds or thousands of failure alarms when faced with a situation of general failure of IP traffic reception the itself monitors the network access through ICMP echo packets ping to a known address if the PLUS 2U System Overview 3 2.0 packets towards this address fail then a code 356 alarm is generated from the Contact ID p