Simplex 4190-8001, 4190-6104, 4190-4016 TrueInsight Remote Service Overview and Hardware Reference; 4100ES, 4010ES, and 4100U (B)

ULC CSFM Listed time data gathering and diagnostics for fire control panel systems An internally mounted interface module securely connects panel computer port protocol interface to an Ethernet allowing information about trouble or trouble conditions to be sent to the Remote Center via an Internet connection At the Remote Service Center receipt of trouble triggers an email to an experienced technician reviews the information and can further query the for more information as the condition is investigated Alarm information is only logged by this service information must be sent separately to the monitoring response location Technicians can connect to the panel from a remote via secured internet communications and the system status After details of the panel status are analyzed the service dispatched to the site can be selected for their experience and equipped with the needed parts and tools before visiting the site TrueInsight Remote Service logs panel activity troubles alarms and maintains it for one year allowing detailed historical review or forensic review if required Details For use with Simplex 4100ES 4010ES and 4100U Fire Control panels Module connects without need for panel programming Communications Control panel interface module is connected behind firewall Receiving equipment resides under the Remote Service firewall or under the individual technician firewall Customer to provide network access connectivity Information Contact your local Simplex product representative for details on how to connect your panel to Remote Services to Control Panel Intelligence 4100ES and 4100U addressable fire alarm control panels intelligent monitoring of internal modules incoming battery connections and of connected remote devices appliances such as TrueAlarm analog sensors TrueAlert notification devices controlled by IDNet and the connected wiring TrueInsight Service monitors this information and takes action trouble conditions are reported Control Panel Accessories Remote Service and Hardware Reference Firewall Remote Center Center Firewall Connection Firewall Panel 4190 6104 Remote Services Reference Diagram shown for reference Condition Sources and remote devices of a fire alarm control panel interconnected with internal wiring harnesses and with wiring Over time or even during initial those connections may become loose or compromised Due to module and wiring these trouble conditions are discovered and locations are identified by the panel This product has been listed by the California State Fire Marshal CSFM pursuant to next page 13144.1 of the California Health and Safety Code See CSFM Listings and 7165 0026 0369 for allowable values and or conditions concerning presented in this document It is subject to re examination revision and cancellation This product was not FM approved or accepted by the NYC FD as document revision date Additional listings may be applicable contact your local product supplier for the latest status Listings and approvals under Simplex Time Co are the property of Tyco Fire Protection Products 3 2013 Condition Sources Continued Devices and their wiring are subject to motion wiring disturbances can be due to a variety of or significant activity such as earthquakes even minor earthquakes may shake buildings more expected forklift activity coming closer than large fire doors or outside shipping dock doors shut closer to fire alarm devices than realized other human intervention can unintentionally cause alarm wiring connections to become loose or broken the panel discovers this type of condition it a trouble the circuit and specific condition is and identified with a local sound and flashing light however the exact details are not normally other than by querying the individual panel for information on site Accessing this information allows TrueInsight Remote Service personnel to the source of the trouble including which by specific model number may be involved sensors get dirty TrueAlarm smoke sensors open to the environment in order to sample for the of smoke particles This also allows a collection dirt or other debris sometimes a lot of it and in a short of time TrueAlarm technology compensates very up to the point where a device is identified as dirty needs to be inspected and cleaned Knowing that a is in need of service before it actually gets out of allows a system to provide essentially service Sensor Monitoring TrueAlarm smoke tracks the Peak Analog Value associated with sensor environment Sensor Monitoring Continued a difficult environment experience nuisance this diagnostic tool can be accessed remotely as a of analyzing the stability of the sensor This allows the sensor sensitivity to be selected for its actual environment ensuring response time and protection from nuisance alarm wear out Fire alarm control panels typically upon internally mounted or perhaps remotely batteries with battery chargers to provide power local AC mains failure Rechargeable batteries are chemical mechanical electrical designs and after charge and discharge cycles will begin to lose capacity By monitoring battery capacity at the battery condition can be tracked but to better battery charging status detailed charger needs to be queried Using TrueInsight Remote allows that extra information to be investigated to specific panel conditions and then to determine it is time to replace batteries inspect battery or to test the battery charger allowing the equipment to be available at the time of a call includes communicating devices and they monitor With IDNet communications panels monitor and control a wide variety of connected devices If communications fail to operate the device s not communicating are If the devices are in turn monitoring local to their location such as relay coils IDCs or NACs problems with those are communicated back to the control panel Product Selection TrueInsight Remote Service Module and Programming Selection Remote Service Module Installation Kit includes required mounting brackets and harnesses for either the 4010ES or 4100U TrueInsight Remote Service Module for fixed IP Addressing Information Selection select if application will be a fixed IP address 4010ES Installation Reference Module here on rear of front panel 3 2013 Connection Guidelines Connection Location Type Panel Location requiring internal connection If panel is located in a lobby or other public area or semi flush with the box essentially fully mounted the wall an internal connection is recommended most likely required Panel Location allowing external connection If the is in a utility or telecom closet or other access location and is surface mounted the box fully exposed an external jack is acceptable if desired Alternatives Internal Connections Run Ethernet cable through conduit if the conduit is not beyond capacity defined per local codes and standards and only power limited signal wiring Ethernet should not be run in the same conduit as AC as this will interfere with signal integrity and it not meet local code Terminate the cable with an Male connector or install an RJ 45 Female preferred Attach the female jack to the internal of the back box in the power limited area of the see illustration to the right Use an adhesive mount and follow the manufacturer such as to use a cleaning solvent like on the box surface before you mount it External Connections If the E