Simplex Crash Codes

Goal What Are The 4100 Family Crash Codes 4100 Classic 4100 4020 4100U Crash codes 4020 crash codes 4100 crash codes 4100U crash codes Need definition of crash code E Crash indicates possible defect in system hardware S Crash indicates possible bug in executive software This problem may have already been corrected a later revision Check to see if the system is using the latest revision P Crash indicates possible problem in job software programming Incompatable job hardware and can be corrected by reprogramming of the job information UNEXPECTED CRASH S CRASH CRASH DUE TO POSSIBLE BUG IN EXECUTIVE SOFTWARE SYSTEM PROM CALL TECHNICAL SUPPORT AT ONCE NO READY TASK EXISTS S CRASH READY TASK EXISTS USER STACK OVERFLOW S CRASH STACK OVERFLOW USER STACK UNDERFLOW S CRASH STACK UNDERFLOW STRUCTURE NOT DEQUEUED S CRASH NOT DEQUEUED memory manager has crashed the panel Check Idle Time should be less then 35 average High Idle Time 60 can be caused by External Serial card programmed to operate at 1200 Baud SB 19 Can be caused by a defective Remote LCD Annunciator In 4120 networks using rev 6.03 or earlier this will occur if a node becomes isolated from all other nodes all nodes to rev 6.03.01 or later Global ACK from another node will cause NDU to crash if public pts are found out of valid range range 513 with rev 6.04 7.01 SB 95 This can be caused by nested recursive cross linking of list in a network example If L18 of a node is tagged L18 of another node and L18 of the second node is made external and tagged into L18 of the first node both nodes will see their own points as external points Can be caused by a 2120 Interface card type being declared but no 2120 slot configuration programmed on card Will occur on a 4020 system rev 7.03 when 3 or more mapnets are programmed and installed but the 36 volt is missing Install Y cable 733 xxx to correct this condition Idle Time In order to display the system idle time first log in at level 4 Simplex Service Mode Press the menu key and until the menu selection says Display System CPU and Idle Time then press enter The current average and maximum idle time will be displayed running for a long time the 4100U Master crashes with Error 4 63 or 64 This is likely to happen in where a lot of events are occurring and being sent to either a Port or a Historical log This problem is likely to occur in systems that contain a slow device such as a 4800 baud 2120 Interface or a 1200 baud STRUCTURE NOT FOUND S CRASH NOT FOUND NO TCB FOUND AFTER WAKEUP S CRASH TASK CONTROL BLOCK FOUND AFTER WAKEUP TIMER TCB NOT DEQUEUED S CRASH CONTROL BLOCK NOT DEQUEUED TIMER NOT OWNED BY CALLER S CRASH NOT OWNED BY CALLER SYSTEM OUT OF TCBs S CRASH HAS RUN OUT OF Task Control Blocks occur if time date analog pseudo points A6 to A11 are declared public EXEC STACK OVERFLOW S CRASH STACK OVERFLOW TIMER VALUE IS ZERO S CRASH VALUE IS SET TO ZERO LOCKED BY SAME OWNER S CRASH BY SOME OWNER NOT SEMAPHORE OWNER S CRASH SEMAPHORE OWNER running for a long time the 4100U Master crashes with Error 4 63 or 64 This is likely to happen in where a lot of events are occurring and being sent to either a Port or a Historical log This problem is likely to occur in systems that contain a slow device such as a 4800 baud 2120 Interface or a 1200 baud INTERNAL RAM ERROR S CRASH RAM ERROR EXTERNAL RAM ERROR S CRASH RAM ERROR TIMER 0 S CRASH 0 than 127 devices including IAMs on channel Each IAM occupies 1 1 2 mapnet device positions If you exceeding 127 devices counting IAMS as 1 1 2 devices then move some devices to another Mapnet error has been seen as a result of panel power fluctuations in the 120VAC TIMER 1 S CRASH 1 occur when an event with an invalid time tag in an alarm or trouble log is viewed or sent to a printer Cold the panel will clear the logs and correct the problem This problem has been eliminated in rev 6.04.97 rev 7.03 and higher by making the time tag error non reinitializing TIMER 2 S CRASH 2 TIMER 3 S CRASH 3 UNKNOWN INTERRUPT S CRASH INTERRUPT BANK SET TO CODE OVERRIDE P CRASH SET TO CODE OVERRIDE Will occur with Rev 3.01 and 4.01 programmers when a point in L38 goes current limited Will occur with rev 7.02 and 7.03 when a 2120 attempts to turn on an SSIGNAL that has a mode of S1 the mode in 2120 interface to CONTROL to correction problem has been a large number of AMD AM28F010 and AMD AM28F020 Flash Chip failures UNDEFINED SMPL OP CODE P CRASH SMPL OPCODE UNDEFINED TABLE ENTRY P CRASH TABLE ENTRY This will occur when any list containing LED points 64 64 LED RCU SCU front panel is viewed on the front LCD SB 016 This will also occur when a master controller point 0 6 x trouble is forced OFF while logged in at level 4 with Phase 4 software revision On a 4100 if the switching power supply is at any other address than 2 the system may crash See FSB 398 slots not configured If a 4100 panel is interfaced with a 2120 it has to be assigned a transponder in programming before attempting to bring it on line TRANSMIT CRASH S CRASH CRASH A system may crash if an audio job has a modified or custom MSG file containing very long messages and message length exceeds the limit imposed by the Master Controller communications buffer SB 23 A node may crash due to an excessive number of warnings due to public points that are not used as an point by any node on the network reduce quanity of warnings to none SB 188 has been a large number of AMD AM28F010 and AMD AM28F020 Flash Chip failures RECEIVE CRASH S CRASH CRASH of NULMON NULSIG or NULAUX as the mapnet device type with Rev 4.02 or 4.03 use a blank space to an unused point WORD ACCESS ODD BOUNDARY S CRASH ACCESS ODD BOUNDARY software corruption from adding editing cards to panel Invalid SMPL LED mode P CRASH SMPL LED MODE the custom control FLASH operation is used on the external reference to a public point the panel will crash if point is programmed with an LED mode SB 182 Invalid SMPL program end P CRASH SMPL PROGRAM END EXISTS Too Many NESTed LISTs P CRASH MANY NESTED LIST EXISTS LIST WITHIN LIST Bad or missing RAM chip E CRASH SYSTEM RAM CHIP CHIP DEFECTIVE IMPROPERLY INSERTED OR MISSING enough RAM for job or bad RAM chip chip is blank CODE checksum error E CRASH CHECKSUM ERROR PROM IS DEFECTIVE NOT PROGRAMMED OR INSERTED IMPROPERLY occur with Rev 4.02 and earlier when used with 8096BH microprocessor change indicator Check 9th of FPO number on U9 If E then Rev 4.03 or higher system executive is required Also see FSB CFIG format Panel Programmer used is incompatible with the Panel EXEC installed K SEG checksum error E CRASH CHECKSUM ERROR PROM U34 IS DEFECTIVE NOT PROGRAMMED NOT PROPERLY INSERTED OR MISSING 32 can also be caused by a defective unprogrammed or improperly inserted flash chip CFIG checksum error E CRASH CHECKSUM ERROR CFIG PROM IS DEFECTIVE NOT PROGRAMMED OR INSERTED be caused by Cfig Ram selected by dipswitch SW1 2 but Cfig Ram is not installed