Simplex Fire Control Panel Accessories, TrueInsight Remote Service Overview and Hardware Reference

ULC CSFM Listed Real time data gathering and diagnostics for fire control panel systems An internally mounted interface module securely connects panel computer port protocol interface to an Ethernet allowing information about trouble or trouble conditions to be sent to the Remote Center via an Internet connection At the Remote Service Center receipt of trouble triggers an email to an experienced technician reviews the information and can further query the for more information as the condition is investigated Alarm information is only logged by this service information must be sent separately to the monitoring response location Technicians can connect to the panel from a remote via secured internet communications and the system status After details of the panel status are analyzed the service dispatched to the site can be selected for their experience and equipped with the needed parts and tools before visiting the site TrueInsight Remote Service logs panel activity troubles alarms and maintains it for one year allowing detailed historical review or forensic review if required Details For use with Simplex 4007ES 4010ES 4100ES and Fire Alarm Control panels Module connects without need for panel programming Communications Control panel interface module is connected behind firewall Receiving equipment resides under the Remote Service firewall or under the individual technician firewall Customer to provide network access connectivity Information Contact your local Simplex product representative for details on how to connect your panel to Remote Services to Control Panel Intelligence 4007ES 4100ES and 4100U addressable fire alarm control provide intelligent monitoring of internal modules power battery connections and of connected devices and appliances such as TrueAlarm analog TrueAlert addressable notification devices by IDNet communications and the connected TrueInsight Remote Service monitors this and takes action when trouble conditions are Control Panel Accessories Remote Service and Hardware Reference Firewall Remote Center Center Firewall Connection Firewall Panel 4190 6104 Remote Services Reference Diagram shown for reference Condition Sources and remote devices of a fire alarm control panel interconnected with internal wiring harnesses and with wiring Over time or even during initial those connections may become loose or compromised Due to module and wiring these trouble conditions are discovered and locations are identified by the panel This product has been listed by the California State Fire Marshal CSFM pursuant to next page 13144.1 of the California Health and Safety Code See CSFM Listings 4100ES 7165 0026 0369 4010ES and 7165 026 0378 4007ES for values and or conditions concerning material presented in this document This was not FM approved as of document revision date Additional listings may be contact your local Simplex product supplier for the latest status Listings and under Simplex Time Recorder Co are the property of Tyco Fire Protection 3 2016 Condition Sources Continued Devices and their wiring are subject to motion wiring disturbances can be due to a variety of or significant activity such as earthquakes even minor earthquakes may shake buildings more expected forklift activity coming closer than planned fire doors or outside shipping dock doors slamming closer to fire alarm devices than realized and other intervention can unintentionally cause fire alarm connections to become loose or broken When the discovers this type of condition it declares a trouble circuit and specific condition is logged and identified a local sound and flashing yellow light however the details are not normally available other than by the individual panel for more information on site this information remotely allows TrueInsight Service personnel to determine the source of the including which devices by specific model number be involved sensors get dirty TrueAlarm smoke sensors are to the environment in order to sample for the presence smoke particles This also allows a collection of dirt or debris sometimes a lot of it and in a short period of TrueAlarm technology compensates very well up to point where a device is identified as dirty and needs to inspected and cleaned Knowing that a sensor is in need service before it actually gets out of compensation allows system to provide essentially uninterrupted service Sensor Monitoring TrueAlarm smoke tracks the Peak Analog Value associated with each environment Sensor Monitoring Continued a difficult environment experience nuisance alarms diagnostic tool can be accessed remotely as a means of the stability of the sensor environment This the sensor sensitivity to be properly selected for its environment ensuring optimal response time and from nuisance alarm sources wear out Fire alarm control panels typically upon internally mounted or perhaps remotely mounted with battery chargers to provide power during AC mains failure Rechargeable batteries are complex designs and after repeated and discharge cycles will begin to lose total By monitoring battery capacity at the panel condition can be tracked but to better understand charging status detailed charger operation needs to queried Using TrueInsight Remote Service allows that information to be investigated to diagnose specific conditions and then to determine whether it is time to batteries inspect battery connections or to test the charger allowing the anticipated equipment to be at the time of a service call includes communicating devices and they monitor With IDNet communications panels monitor and control a wide variety of remotely devices If communications fail to properly the device s not communicating are identified If devices are in turn monitoring connections local to their such as relay coils conventional IDCs or NACs with those connections are communicated back to control panel Product Selection Type 4007ES 4010ES or 4100U 4100ES or 4100U 4010ES 4007ES 4007ES 4010ES or 4100U 4010ES Installation Reference Remote Service Module and Selection Information Selection Remote Service Module Installation includes module required mounting brackets harnesses per panel type configured for IP address operation ordered with 4190 4016 Remote Service Module for fixed IP select if application will be a fixed IP address Module here on rear of front panel 3 2016 1 2 3 4 5 6 7 8 1 2 1 2 3 3 Bay 4 Power Pwr 1 2 3 4 5 6 limited area Wiring Wiring 8 7 Bay 1 Power G H Module E Module F Wiring Module E Module F Wiring 1 2 3 4 5 6 7 8 Wiring Wiring Bay 2 Power G H Compartment 4100ES Showing Power Limited Area in dark gray Connection Guidelines Connection Location Type Panel Location requiring internal connection If panel is located in a lobby or other public area or semi flush with the box essentially fully mounted the wall an internal connection is recommended most likely required Panel Location allowing