System Sensor CO1224 - Reversed Keyholes

08 07 Services All Users of System Sensor Products Bulletin CO1224 Reversed Keyholes purpose of this product bulletin is to inform you of a product issue that may affect the manner in which Sensor model CO1224 carbon monoxide detector is installed Specifically select units shipped from Sensor between May 24 2007 and August 3 2007 may have keyhole mounting slots that are oriented in of their normal position keyhole mounting slots are used to fasten the detector either to a single gang back box or directly to the or ceiling For those units where the keyholes are reversed the detector will not be able to be secured to a back box Even with the improper keyhole orientation it is still possible to install the unit directly the wall or ceiling using the drywall anchors provided pictures below indicate both the incorrect keyhole orientation at left and the correct orientation at right note that this issue only affects the mounting of the detector The operation of the detector remains you or your customers have uninstalled units exhibiting the incorrect keyhole slot orientation shown above them through your normal distribution channel using return code COPLATE Any units that are already will not need to be returned Return the units to Sensor Code COPLATE Ohio Avenue Charles IL 60174 3825 Ohio Avenue St Charles Illinois 60174 Phone 800 736 7672 ext 2 Fax 630 377 6583 www systemsensor com Reversed Keyholes page 2 Sensor has taken the appropriate steps to prevent the recurrence of this condition Any units identified the outer carton with a label displaying the date code 7076 or higher as shown below will have the correct slot orientation Therefore we ask that you not return any units with a carton date code label of 7076 or apologize for any inconvenience this may have caused and we thank you for your continued support of Sensor products