System Sensor BEAM1224S - Acceptable Power Suppl

Bulletin 5 28 13 defined as 2 2012 11 Nov 1 1st week of the month defined as 3 2013 05 May 3 3rd week of the month of issue BEAM1224S operation after a low power condition of urgency High Urgent Attention Required number BEAM1224S BEAM1224SA date range date codes 2111 to 3053 Date code location shown below Sensor has identified an issue with certain beam detector models BEAM1224S and date codes 2111 3053 This issue will only occur when the device is used in with certain power supply devices and the power supply falls or drops below the detector operating voltage range Under these conditions the programmed parameters of the may become corrupt and could prevent the beam detector from generating a trouble and condition when power is restored issue described above will not occur with Other System Sensor beam detector models BEAM1224S and BEAM1224SA beam detectors manufactured with a date code outside the range and BEAM1224S and BEAM1224SA beam detectors manufactured within the 2011 3053 date code if they are connected to one of the power supply devices listed in the Power List at the bottom of this bulletin an abundance of caution System Sensor requires the following actions to be taken at any site at a BEAM1224S or BEAM1224SA date code range 2111 to 3053 is installed Determine whether the power supply connected to the beam detector at the site is on the Acceptable Power Supply List If the power supply is on the list no further action required If the power supply at the site is not on the list and having obtained the make and model System Sensor customer service immediately at 1 800 736 7672 to determine the course of action System Sensor may be able to confirm that the power supply effectively prevents the issue from occurring even if it is not on the attached list replacement of the power supply and or beam detector may also be required any product replacement is required System Sensor will reimburse reasonable expenses and or replacement products as appropriate on a case by case basis To receive any reimbursement must contact System Sensor customer service at 1 800 736 7672 before taking any action recall is being conducted in cooperation with the U S Consumer Product Safety Commission Service 1 800 SENSOR2 736 7672 Ohio Avenue St Charles IL 60174 Phone 800 736 7672 Fax 630 377 6583 www systemsensor com Bulletin you have any questions about this issue or notice please contact System Sensor Customer Service sincerely apologize for any inconvenience this issue has caused Code Locations Label Label digit code Service 1 800 SENSOR2 736 7672 Ohio Avenue St Charles IL 60174 Phone 800 736 7672 Fax 630 377 6583 www systemsensor com Bulletin Acceptable Power Supply List list is complete as of June 6 2013 Visit our Website to view a current updated list Power Products XLS power supply on XLS120 and XLS 140 2 power supply on NFS 320 and NFS2 640 Controls power supply on IFC 320 and IFC2 640 Ohio Avenue St Charles IL 60174 Phone 800 736 7672 Fax 630 377 6583 www systemsensor com Service 1 800 SENSOR2 736 7672