System Sensor L-Series Release Hold (8 30 17)

Product Shipment Release from Hold Notification Sensor L Series AV Notification Appliances Speakers and Speaker Strobes Wall and Ceiling are pleased to advise you that we have completed our investigation of the concerns raised with installation of the L speakers and speaker strobes and have released the product hold New product is now being shipped with a new mounting plate and other design changes to alleviate the installation concerns reported by our customers Open will be fulfilled in the order in which they were received The redesigned product can be identified by a yellow label the box that states DESIGN WITH RIGID MOUNTING PLATE and yellow labels on both the mounting plate and itself note that if you are replacing product in the field you must replace both the mounting plate and the device itself not just replace the mounting plate in the L Series that were on hold included speakers and speaker strobes wall and ceiling see models below Numbers N A thank our customers for raising the concerns with installation of these products and we will continue to provide improvements to our products based on customer feedback you for your patience in this matter and we sincerely apologize for any inconvenience you may have encountered Sensor Ohio Avenue Charles IL 60174